At a glance
This policy explains what information Scale Republic collects when you visit thescalerepublic.com or request a free strategy call, how we use it, and the rights you have. It applies to visitors in the United States, the United Kingdom and everywhere else.
- We only collect what you type into our contact form, plus a few details about how you found our site.
- We use it to reply to you and arrange your strategy call.
- We never sell your personal information.
- You can ask us to see, correct or delete your information at any time by emailing [email protected].
1. Who we are
Scale Republic (“we”, “us”, “our”) is a Google Ads and Meta Ads agency. We are responsible for the personal information described in this policy and, for the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), we are its controller.
You can contact us about anything in this policy at [email protected].
2. Information we collect
Information you give us
When you request a strategy call, our form asks for:
- Required: your name and work email address.
- Optional: your website, your monthly ad spend range, and what you want to achieve.
We also receive anything you choose to send us by email. Please don’t include sensitive information, such as health or financial account details, in the form or in emails to us.
Information collected when you submit the form
To understand which of our ads and channels bring enquiries, we record with your submission:
- the page you submitted the form from, and the date and time;
- the website that referred you to us, if your browser shares it;
- campaign tags in the link you clicked to reach us, such as
utm_source,utm_medium,utm_campaign,utm_termandutm_content, and ad click IDs (gclidfrom Google,fbclidfrom Meta).
These details are held in your browser’s session storage during your visit and are only sent to us if you submit the form. Session storage is cleared when you close the browser tab.
Technical information
Like every website, when you visit ours your browser sends technical information such as your IP address, browser type and the pages you request. Our hosting and security provider, Cloudflare, processes this to deliver the site and protect it from abuse. Our website fonts are delivered by Google Fonts, which also receives your IP address to send the font files to your browser.
3. How we use your information
We use your information only for the purposes below. For visitors in the UK, the table also shows the lawful basis we rely on.
| Purpose | Information used | Lawful basis (UK) |
|---|---|---|
| Reply to your enquiry and arrange your free strategy call | Name, email and anything else you send us | Steps you ask us to take before a possible contract; our legitimate interest in responding to enquiries |
| Prepare for the call and recommend a plan | Website, ad spend range and goals | Legitimate interests |
| Understand which ads and channels bring enquiries | Campaign tags, ad click IDs, referring website and page | Our legitimate interest in measuring and improving our marketing |
| Keep the website secure and working | Technical information | Legitimate interests |
| Meet legal and regulatory obligations | Any of the above, where required | Legal obligation |
We don’t add you to a mailing list or newsletter. Our follow-up emails relate to your enquiry, and you can ask us to stop contacting you at any time. We don’t make decisions about you using automated processing.
6. International transfers
Our service providers and team may process your information in countries outside the UK and the European Economic Area, including the United States. Where UK law requires it, we rely on our providers’ recognised safeguards for these transfers, such as standard contractual clauses or the UK Extension to the EU–US Data Privacy Framework.
7. How long we keep it
- Enquiries: up to 24 months after our last contact with you, then deleted.
- If you become a client: for as long as we work together, and afterwards for as long as we need to meet legal, tax and accounting obligations.
- Technical information: kept by Cloudflare and Google under their own retention periods.
You can ask us to delete your information sooner at any time.
8. Your rights
If you are in the UK
You have the right to:
- access the personal information we hold about you;
- have inaccurate information corrected;
- have your information deleted;
- restrict or object to how we use it, including objecting to direct marketing at any time;
- receive your information in a portable format;
- withdraw your consent where we rely on it.
You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk. We’d appreciate the chance to resolve your concern first, so please contact us before you do.
If you are in the United States
Depending on the state you live in, such as California, you may have the right to know what personal information we collect and how we use it, to access and correct it, to have it deleted, and to opt out of its sale, sharing or use for targeted advertising. We don’t sell or share personal information for cross-context behavioral advertising. We won’t treat you differently for exercising any of these rights, and you may use an authorized agent to make a request for you.
How to make a request
Email [email protected] with the subject line “Privacy request”. We may need to confirm your identity before acting on it. We’ll respond within one month for UK requests and within 45 days for US requests.
9. Security
This website is served over an encrypted (HTTPS) connection, access to enquiries is limited to the people who need it, and we use established providers with strong security practices. No method of sending or storing information online is completely secure, but we work to protect your information and will act promptly if a problem arises.
10. Children
Our services are for businesses. This website is not intended for children under 16, and we don’t knowingly collect their information. If you believe a child has sent us their details, contact us and we’ll delete them.
11. Changes to this policy
We may update this policy from time to time, for example when we add new tools to our website. The date at the top of this page shows when it was last changed. If we make significant changes, we’ll make them clear on this page.
12. Contact us
For any question about this policy or your information, email us: